Request for alley gate keys (New gating scheme)

If you have recently received a letter from us regarding a postal distribution of keys for a new alley gating scheme on your lane and would like to request that keys are delivered to you by post, please click on the Key Request button below, or contact us at

Please be aware that the postal option for keys is only available for a limited time, as detailed in our letter to you. After this date, keys will need to be collected in person from the City Centre Hub, Cardiff Central Library, The Hayes, Cardiff, CF10 1FL. Please ensure you have both of the following documents with you when collecting:

• Proof of identification (photo ID such as driving licence or passport)
• Proof of address (such as a recent utility bill, mortgage statement, tenancy agreement, etc., which includes your name and the address of the property).


Request for Alley Gate Keys